
Lydia Chan
Global Managing Director
New York
Lydia is our Global Managing Director, based in New York, and runs our New York and San Francisco studios.
Enquiries from the US come to Lydia, and get a reply within two working hours.
Video production · New York
Documentaries, brand, recruitment and internal films, and the video marketing that gets them seen, for clients including Fortune Brand Studio, Glean and Intuitive.
We make films for organisations with a hard story to tell and a sceptical audience to tell it to. From Brooklyn, we run shoots across the US, and bring in our other seven studios when a film needs them.
Our New York studio is in Building 77, 141 Flushing Avenue, Brooklyn. Lydia Chan, Global Managing Director, leads the team, with Georgia Hammond and Felicia Jamieson as Executive Producers.
Our New York team in numbers
Gold
for Employee Engagement at the New York Festivals
85%
of the films our US team made in 2025 were for clients who'd worked with us before
5.0
on Clutch, from 62 reviews
19,785
films since 2006, and counting, from eight offices in seven countries
Case study · Gravitee
Most companies are putting AI agents to work faster than they can control them. Gravitee asked us to make a documentary about it, not another webinar.
Gravitee helps companies manage and secure AI agents. It wanted the people who run technology at large companies to take the risk seriously, and to see Gravitee as the company asking the right questions.
A real documentary, with an independent host and voices from MIT, government and industry. Gravitee's own research with 750 technology leaders frames the question, and the experts argue it out.
Jake Joynson produced the film from our Barcelona studio, with shoots in the US and France. Our editors cut hours of interviews into one 25-minute film that feels authoritative and is easy to watch.
“We were impressed by their experience in making documentaries; they knew exactly what to do.”
Nick Bennett, VP of Brand, Gravitee, on Clutch, June 2026
Case study · Fortune Brand Studio x Zurich
For Fortune Brand Studio and Zurich, a campaign with three PGA golfers became four shoots in four places, run as one production.
Three golfers, three schedules and four locations, for one campaign that had to look and feel like a single piece of work.
You approve a written treatment before anything is filmed. If you can't be on set, you can watch over an HD remote dial-in, so the client and the studio see every shot as it happens.
“Casual are the best people I've worked with in the industry.”
David Lennon, Executive Creative Director, Fortune Brand Studio
Your team in New York
Our senior team runs every New York project from our Brooklyn studio, with producers, editors and crews across the US behind them.

Global Managing Director
New York
Lydia is our Global Managing Director, based in New York, and runs our New York and San Francisco studios.
Enquiries from the US come to Lydia, and get a reply within two working hours.

Executive Producer
New York
Felicia is an Executive Producer in our New York studio, running shoots for our US clients.

Executive Producer
New York
Georgia runs projects for our US clients, from the first call to the final cut.
The studio
Our New York studio is in Building 77 at the Brooklyn Navy Yard. Producers, editors and filmmakers work here in-house, so the plan, the shoot and the edit stay with one team.
Come in for a planning session, or we'll come to you.
How a New York project runs
Every project starts with the job the film has to do and the people who will watch it. Storypulse™, our audience-led method, maps your channels, rivals and audience before we write a word. Most films take about eight weeks from brief to finished film.
Tell us what the film has to do. Lydia or a named colleague replies within two working hours.
You approve a written treatment before anything is filmed, and nothing goes into production until you're happy.
We film in New York, across the US or abroad. If you can't be on set, watch over an HD remote dial-in.
We cut the versions each channel needs, then set the titles and metadata so each film gets found.
More films
Customer stories, branded content with media partners and employer brand films: the work our US clients brief us for most.
TIME x Novo Nordisk · Branded documentary
The Greats
Documentary portraits made with a media partner.
See the case study →
Bloomberg Media Studios x Kia · Branded content
Electrifying Drive with Kia EV9
Real Singapore SUV drivers put the Kia EV9 to the test, with Bloomberg's own editor as host.
See the full story →
HSBC · Employer brand
Principal Engineers
Colleague films for tech hiring: 16.9M impressions and tech applications up 59%.
See the case study →
GoDaddy · Customer stories
Icons of Our Tribe: San Francisco
Nine Bay Area small businesses, filmed on their home turf.
See the case study →
Most live-action films we make sell for US$15,000 to US$75,000, and most animated films for US$15,000 to US$27,000. We scope each film against the value of the action it has to drive.
For a quick estimate, try our cost calculator, or read how much a video costs.
Yes. Our New York studio is at Building 77, Suite 902, 141 Flushing Avenue, Brooklyn, NY 11205, with in-house producers, editors and filmmakers. Lydia Chan, our Global Managing Director, leads the team. Meet the team.
Across New York, the East Coast and the rest of the US, in client offices, studios and on location.
We also film all over the world. So far we’ve filmed in 396 cities across 67 countries and territories. See international video production and our offices.
Yes. For Gravitee, we made a 25-minute documentary on AI agents, hosted by Alex Kantrowitz and filmed at MIT, in Washington DC, New York and Lyon.
Yes. For an investment firm’s annual meeting with fund investors, we handled the remote filming, interviews and production.
You approve a written treatment before anything is filmed. Two rounds of changes are standard, and we keep working until you’re happy, as long as it fits the brief.
Usually about eight weeks. It can be a lot faster once we know your brand: with teams in eight cities, work can carry on while you sleep.
We agree the measure up front, then track what each film does against it. If it isn’t doing its job, we keep working until it does. That’s the Casual Guarantee.
Within two working hours. The reply comes from Lydia Chan, or a named colleague when Lydia is travelling or on leave. Brief us.
Rather talk it through? Book a call with the managing director who looks after New York.
Brief our New York team

Rather talk it through?
Lydia Chan
Global Managing Director
I'll get back to you within two working hours.
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